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Privacy Policy

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Last Updated: 10 September 2026

Our Commitment to Privacy

LifeRegistry ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This policy explains how we handle your information when you visit our website, apply for membership, or use our services. It also tells you about your privacy rights and how the law protects you.

Data Minimisation

We only collect information necessary to administer your membership and improve our services.

Security First

Your data is stored securely and accessed only by authorised personnel on a need‑to‑know basis.

No Selling

We never sell or rent your personal information to third parties.

1. Information We Collect

  • Identity data (name, date of birth, title)
  • Contact data (address, email, phone)
  • Payment data (card details, stored by our payment processor)
  • Technical data (IP address, browser, device, cookies)
  • Membership & communication history

2. How We Use Your Data

  • To process your membership application and payments
  • To manage your membership, including annual membership payments
  • To communicate important updates (rule changes, renewal notices)
  • To improve our website and services
  • To comply with legal obligations

3. Legal Basis

  • Contract: To perform our membership agreement with you.
  • Legitimate interests: To improve services, prevent fraud, and manage our operations.
  • Legal obligation: To comply with laws (e.g., anti‑money laundering).
  • Consent: For marketing communications (you may withdraw at any time).

4. Data Sharing

  • Payment processor (Stripe) for card payments.
  • IT service providers who host our website and membership database.
  • Professional advisors (legal, accounting) where necessary.
  • We do not sell or rent your data to third parties.

5. Data Retention

  • We retain your data, including the documents in your Digital Vault, for as long as you are a member. Your Vault access ends with your membership (Terms, section 6).
  • After cancellation, we keep limited data for up to 6 years to meet legal, tax, and regulatory requirements.
  • After that, it is securely deleted or anonymised.

6. Your Rights

  • Access, correction, or deletion of your data.
  • Object to or restrict processing.
  • Data portability.
  • Withdraw consent (where applicable).
  • Lodge a complaint with the ICO.

Detailed Privacy Information

We set only the cookies that are strictly necessary to run this website and to process payments securely: a session cookie (life-registery-session) that keeps you logged in, a security token (XSRF-TOKEN) that protects our forms, and the cookies our payment provider, Stripe, needs to take a payment. Cookies of that kind do not require your consent.

We do not use advertising or tracking cookies. We measure visits with cookieless analytics, which counts page views without storing anything on your device or identifying you.

You can block cookies in your browser settings, but you will not be able to log in to your member area or pay online if you block the strictly necessary ones. Our Cookie Policy lists every cookie we set.

We do not transfer your personal data outside the UK or European Economic Area (EEA). Some of our third‑party service providers (e.g., cloud hosting) may operate globally, but we ensure they comply with UK data protection laws through appropriate safeguards (such as Standard Contractual Clauses).

We have implemented appropriate technical and organisational measures to prevent accidental loss, unauthorised access, alteration, or disclosure. Access to your data is restricted to employees and contractors who need it for their roles. All payment data is handled by PCI DSS compliant providers.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make significant changes, we will notify you by email or website notice.

If you have any questions about this policy or wish to exercise your rights, please contact our Data Protection Officer:

  • Email: info@liferegistry.co.uk
  • Post: Data Protection Officer, LifeRegistry, Digbeth Court 162-164 High<br>Street Deritend Birmingham B12 0LD
  • Phone: 0121 340 4000

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.